IP Addresses and Cookies

Our website uses cookies purely to enhance your experience.

(A cookie is a piece of information that is stored on your computer’s hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.)

Vital cookies!

Ones that are essential to the operation of the website. These cookies enable a site to remember text entered in a page within the same session or to remember whether a user is logged in or not, the site cannot function without them.

Performance cookies

Performance cookies, which collect information about website usage to enhance the web experience. Examples of these include website analytics (i.e. Google Analytics) and ad-response rates (where data is collected exclusively for calculating click-through rates). They don’t collect information that can identify a particular visitor. These cookies are usually persistent and have fairly long expiry rates.

Functionality cookies

These remember the choices that users make within a web page, such as usernames, language or region to provide an enhanced, more personalised web experience. They cannot track your activity on other websites and are anonymous.

Advertising cookies

Targeting or advertising cookies collect information about your browsing habits to tailor third-party advertising to meet your interests. They are usually placed by advertisers with website operators’ permission. We do not use this type of cookie.

Any changes we may make to our privacy policy in the future will be posted on our websites where appropriate or may be notified to you by post or e-mail.

Privacy Policy

GDPR

WHAT WE COLLECT

We may collect the following information:

  • Name

  • Contact information including postal address, telephone number and post code, email or web addresses

  • Other information relevant to our core work, surveys of users and offers from time to time

  • Financial information for sales and purchasing reasons

 

WHAT DO WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping such as quotes and invoicing

  • To improve our services

  • To contact you by email, phone or mail

  • To share with third party service providers that we use for the purpose of administration

CONTROLLING YOUR PERSONAL INFORMATION & YOUR RIGHTS

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held about you please use our website, e-mail info@mblprojects.com  or write to MBL, Unit 26 Moat House Square, Thorp Arch, Wetherby, Leeds LS23 7FB.  If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.  We will only store your date for as long as is necessary to comply with the business relationship and any legal obligations or lawful processing conditions that may exist as a result.  You have a number of rights concerning the personal information we use, which you may have asked us to observe.  In some cases, even when you make a request concerning your personal information, we may not be requires, or be able to carry out your request as this may result in us not being able to fulfil our legal and regulatory obligations under the lawful processing conditions under which we you’re your data or because there is a minimum statutory period of time for which we have to keep your information.  If this is the case, we will let you know or reasons.

You can ask us to:

·        Provide a copy of your personal information

·        Correct or delete unnecessary or inaccurate personal information

If you have any questions or concerns about this privacy notice or your data protection rights, please contact us using our details at the bottom of this page.

You also have the right or to make an enquiry or to complain to the Information Commissioner’s Office (ICO) if you are unhappy with our use of your data, or if you think we have breached a legal requirement.  Further details about the ICO are available at: www.ico.org.uk

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, and we will provide you with a new Privacy Policy when we make substantial updates.  If you have any questions about this Privacy Policy, please contact info@mblelectrical.co.uk.